"service" and reliability. Service Manager Satisfaction.

Last minute issue was sorted with no fuss. Car had best ever clean. Very impressed.

Really good dealership, great staff

Was all very smooth and painless

Efficient reception, clear explanation of work required, great job of cleaning the car.

All questions answered and information offered about future car care

Booked in at the garage Ok and MOT performed to the agreed time.

The way the aftersales team looked after me and my car was fantastic from start to finish.

Very efficient, no hanging around and everything completed on time. Car very well cleaned.

no problems , kept fully informed

All aspects of service. Frequent contact by service advisor. Video of engineer carrying out service

All good with the service provided.

Everything was done professionally, from booking the service, to carrying out the service on time and fully explaining what had been done and then driving away in a sparkling clear car.

Efficient , courteous

Work carried out thoroughly and at the promised time

Good communications and work completed on time. Good Covid controls in the showroom.

Service was excellent

See above

See above

See above

job completed and the car ready for the time i said i wanted the car

Usual high quality of service.

Polite

Really good and an expert job carried out

Fixed the fault

Very helpful staff. All work on my car completed on time Good communication, nice loan vehicle.

Thank you all so much.I was unable to get the car to you but you got it from me. The service was excellent, reasonable and you continue to prove to me that bmw from Ipswich is the only car to ever consider.

problem free experience

The price came in under that quoted and car was handed back very clean

Dealership was organised very well to maintain social distancing. Service cost was disclosed beforehand. Car was also cleaned.

No issues

Salesperson found the car with my preferred colour and trim quickly and once payment and paperwork were sorted I was able to drive it away in a fairly short time.

Good customer service with Todd who managed to find the best car for us.

Friendly and straightforward to deal with; no undue sales pressure

Excellent service!!

Excellent overall experience. The staff provided a very high level of service and the quality of the car has exceeded expectations.

Perfect, no complaints at all. The showroom was clean, good Covid measures in place and I was seen to very quickly.

Great team! Patient and knowledgeable.

Very satisfied

100% happy, Everything has gone perfectly

Again,a very competent sales experience.

5 series was built week 3 of 2019 and UK Port stored from January 2020. Until bought by Inchape for my order in July 2020. It was not highly valeted....and bodywork only fair. Description of technology not offered on handover. Sales executive polite.

I ordered my BMW X1 through Cooper BMW in Ipswich, which is local to where I live. The young female sales executive, Ms Megan Askew, was very polite and knowledgable, she thoroughly explained everything to my wife from start to finish. First class!