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ABOUT COOPER BMW Ipswich.

Cooper Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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Chris Polidano

Head of Business

Oliver Baron

Local Business Development Manager

Adam Rednall

General Sales Manager

Steve Owen

Retail Manager

David Freeman

Aftersales Manager

Lee Cable

Parts Manager

Alexander Hardman

Retail Manager

Justin Jackson

Sales Executive
James Wells

James Wells

Sales Executive

Megan Askew

Sales Executive

Oliver Baron

Sales Executive

Todd Emanuel

Sales Executive

Richard Pye

Sales Executive

Jamaal Guthrie

Product Genius

Leanne Balls

Service Advisor

Andrew Farrow

Service Advisor

Danny Scarfe

Parts Advisor

Lorna O'Leary

Receptionist

Joanne Diduca

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They dealt with everything very professionally and quickly

Service

All worked well with hand over and collection. Car cleaned well

Service

No problems getting my car serviced

Service

Never disappointed, always kept well informed

Service

Leanne Balls is the only reason that I always leave completely satisfied.

Service

There were no issues whatsoever.

Service

Car was serviced on time ,staff kept me informed of work being done .

Service

Efficient and prompt service

Service

Very satisfied.

Service

Work completed on time

Service

Excellent service

Service

"service" and reliability. Service Manager Satisfaction.

Service

Last minute issue was sorted with no fuss. Car had best ever clean. Very impressed.

Service

Was all very smooth and painless

Service

Really good dealership, great staff

Service

Efficient reception, clear explanation of work required, great job of cleaning the car.

Service

All questions answered and information offered about future car care

Service

The way the aftersales team looked after me and my car was fantastic from start to finish.

Service

Booked in at the garage Ok and MOT performed to the agreed time.

Service

Very efficient, no hanging around and everything completed on time. Car very well cleaned.

Service

no problems , kept fully informed

Service

All aspects of service. Frequent contact by service advisor. Video of engineer carrying out service

Service

All good with the service provided.

Service

Efficient , courteous

Service

Everything was done professionally, from booking the service, to carrying out the service on time and fully explaining what had been done and then driving away in a sparkling clear car.

Service

First class service from Cooper BMW Ipswich! James and Alex arranged for my new car to be delivered to my house- over 600 miles away in the North of Scotland. Absolutely amazing service,

Sales

Efficient service. Cared amount my needs.

Sales

Perfect car found for me

Sales

Exceptional Customer Service from Richard Pye and Stephen Owen

Sales

The team at my local BMW Centre was very professional and dealing with them was a pleasant experience. From the initial contact to delivery they provided me with all the information and support required. The technical support at delivery was top.

Sales

Todd was exceptionally good and working with my requirements and coming up with the perfect solution for me

Sales

Salesperson found the car with my preferred colour and trim quickly and once payment and paperwork were sorted I was able to drive it away in a fairly short time.

Sales

Good customer service with Todd who managed to find the best car for us.

Sales

Friendly and straightforward to deal with; no undue sales pressure

Sales

Excellent service!!

Sales

Excellent overall experience. The staff provided a very high level of service and the quality of the car has exceeded expectations.

Sales

Perfect, no complaints at all. The showroom was clean, good Covid measures in place and I was seen to very quickly.

Sales

Great team! Patient and knowledgeable.

Sales

Very satisfied

Sales

100% happy, Everything has gone perfectly