Cooper Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.
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Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
Helped quickly and efficiently
Professional service with knowledgeable staff who treat you with as a valued customer.
Wonderful service as per usual from Cooper Ipswich
Good value, lovely new vehicle, utterly brilliant sales staff
very good
All the preexisting problems seem to have been rectified
As I said previously I couldn't find fault with the experience
I was kept up to date with what was happening with my car
Great service, Andrew and Connor were amazing.
Really nice staff and quick appointment for the car.
Never let me down and always been accommodating to my needs
Always pleasant to deal with, car is,always washed,and ready on time
They rang the day before and the booking in process was excellent didnt keep me waiting
Outstanding service from the dealership! Went way above expectations during the COVID lockdown.
The car was fixed with minimum fuss and they even cleaned it !
Everything done as agreed. Pointed out battery may need replacing but instead of just replacing it, the garage put on a charger overnight and judged not to need replacing.
Work completed as requested and the video report was informative.
Advance notice appreciated. Booking in for service easy. Covid safe. Completed on time.
Everything that needed to be done was done keeping me informed throughout.
Completely happy, even with the lock down rules ect they could not have been more helpful.
All worked well with hand over and collection. Car cleaned well
They dealt with everything very professionally and quickly
No problems getting my car serviced
Never disappointed, always kept well informed
Leanne Balls is the only reason that I always leave completely satisfied.
There were no issues whatsoever.
Car was serviced on time ,staff kept me informed of work being done .
Efficient and prompt service
Alex and James were excellent sales staff and kept me informed at all times. Flexible in how we did the deal given the restrictions of lockdown
Excellent
Everything was very smooth, James Wells was more than helpful, nothing was too much hassle. Even with the restrictions of covid, I felt completely safe and confident in the team and the purchase.
Always completely satisfied, Richard has helped me purchase my last 3 cars and has always been so helpful. He kept me updated with the progress and nothing was ever too much trouble.
Best service I have had over many new cars from different marques
Service excellent from start to finish. Megan was very knowledgeable about the car and gave first class help.
First class service from Cooper BMW Ipswich! James and Alex arranged for my new car to be delivered to my house- over 600 miles away in the North of Scotland. Absolutely amazing service,
Efficient service. Cared amount my needs.
Perfect car found for me
Exceptional Customer Service from Richard Pye and Stephen Owen
The team at my local BMW Centre was very professional and dealing with them was a pleasant experience. From the initial contact to delivery they provided me with all the information and support required. The technical support at delivery was top.