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ABOUT COOPER BMW Ipswich.

Cooper Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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Chris Polidano

Head of Business

Adam Rednall

General Sales Manager

Steve Owen

Retail Manager

David Freeman

Aftersales Manager

Lee Cable

Parts Manager

Alexander Hardman

Retail Manager

Justin Jackson

Sales Executive
James Wells

James Wells

Sales Executive

Megan Askew

Sales Executive

Oliver Baron

Sales Executive

Todd Emanuel

Sales Executive

Richard Pye

Sales Executive

Jamaal Guthrie

Product Genius

Leanne Balls

Service Advisor

Andrew Farrow

Service Advisor

Danny Scarfe

Parts Advisor

Lorna O'Leary

Receptionist

Joanne Diduca

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

"service" and reliability. Service Manager Satisfaction.

Service

Last minute issue was sorted with no fuss. Car had best ever clean. Very impressed.

Service

Really good dealership, great staff

Service

Was all very smooth and painless

Service

Efficient reception, clear explanation of work required, great job of cleaning the car.

Service

All questions answered and information offered about future car care

Service

Booked in at the garage Ok and MOT performed to the agreed time.

Service

The way the aftersales team looked after me and my car was fantastic from start to finish.

Service

Very efficient, no hanging around and everything completed on time. Car very well cleaned.

Service

no problems , kept fully informed

Service

All aspects of service. Frequent contact by service advisor. Video of engineer carrying out service

Service

All good with the service provided.

Service

Everything was done professionally, from booking the service, to carrying out the service on time and fully explaining what had been done and then driving away in a sparkling clear car.

Service

Efficient , courteous

Service

Work carried out thoroughly and at the promised time

Service

Good communications and work completed on time. Good Covid controls in the showroom.

Service

Service was excellent

Service

See above

Service

See above

Service

See above

Service

job completed and the car ready for the time i said i wanted the car

Service

Usual high quality of service.

Service

Polite

Service

Really good and an expert job carried out

Service

Fixed the fault

Service

Very helpful staff. All work on my car completed on time Good communication, nice loan vehicle.

Service

Thank you all so much.I was unable to get the car to you but you got it from me. The service was excellent, reasonable and you continue to prove to me that bmw from Ipswich is the only car to ever consider.

Service

problem free experience

Service

The price came in under that quoted and car was handed back very clean

Service

Dealership was organised very well to maintain social distancing. Service cost was disclosed beforehand. Car was also cleaned.

Service

No issues

Service

Salesperson found the car with my preferred colour and trim quickly and once payment and paperwork were sorted I was able to drive it away in a fairly short time.

Sales

Good customer service with Todd who managed to find the best car for us.

Sales

Friendly and straightforward to deal with; no undue sales pressure

Sales

Excellent service!!

Sales

Excellent overall experience. The staff provided a very high level of service and the quality of the car has exceeded expectations.

Sales

Perfect, no complaints at all. The showroom was clean, good Covid measures in place and I was seen to very quickly.

Sales

Great team! Patient and knowledgeable.

Sales

Very satisfied

Sales

100% happy, Everything has gone perfectly

Sales

Again,a very competent sales experience.

Sales

5 series was built week 3 of 2019 and UK Port stored from January 2020. Until bought by Inchape for my order in July 2020. It was not highly valeted....and bodywork only fair. Description of technology not offered on handover. Sales executive polite.

Sales

I ordered my BMW X1 through Cooper BMW in Ipswich, which is local to where I live. The young female sales executive, Ms Megan Askew, was very polite and knowledgable, she thoroughly explained everything to my wife from start to finish. First class!