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ABOUT COOPER BMW Ipswich.

Cooper Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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Meet the team

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Mark Ames

Head Of Business

Sam Howlett

Sales Manager

Dan Rowland

Transaction Manager

Steve Owen

Deal Controller

Steven Bowman

New Car Sales Executive

Nicholas Thomas

Used Car Sales Executive

Rhys Candy

New Car Sales Executive

Alex Hardman

Used Car Sales Executive

Louanne Pfisterer

Used Car Sales Executive

Kris Collen

New Car Sales Executive

Louise Lucas

Sales Support

Lorna O'Leary

Receptionist

Shula Newman

Service Advisor

Alex Waters

Product Genius

David Freeman

Service Manager

Charlotte Pugh

Service Advisor

Lee Cable

Parts Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They dealt with us in a friendly and professional manner.

Service

Well satisfied.

Service

Everything was easy and hassle free

Service

Due to child care issues, my car was picked up from my house and dropped off after the service which really helped us out.

Service

When we were phoned by Leann at coopers, on the Wednesday, to say that the car was fixed, she said I had to come and collect the car myself, despite me explaining that I had two children with me, a one year old and a four year old.

Service

Because I thought it was a god service.

Service

Kept me undated throughout the days

Service

Booking in was very easy. Courtesy car readily available. Friendly and helpful service staff.

Service

efficient and convienient

Service

Excellent service start to finish. Leanne the service advisor was very polite. Takes care of her customers needs. Went the extra mile. Ensure I had a appropriate courtesy car. Gave me time to sort out the kids seats. Offered drinks. She’s lovely.

Service

Helpful and well organised

Service

Very friendly and and had curtesy car ready for me

Service

When buying dad experience on a repair bad experience..When they advertise a product and supply the service in the work shop you think that it must be GOOD but very sadly no I was wrong

Service

Because they did what they said they would do.

Service

My complaint is that the mechanic who did the original work did not query the fact that an indicator strip was not available to fit, and yet the invoice clearly showed that this was part of the job. Likewise, an attempt to charge me was inappropriate

Service

Very professionally dealt with

Service

Collected and returned with video of inspection sent by email

Service

Work was completed in an acceptable time-frame.

Service

Everything went to plan. Used quick drop off. Able to leave a message. Car cleaned. Picked up car - no problems. Given personal attention. Everyone helpful and pleasant to talk to.

Service

Had a combined MOT and service. The car was collected at my workplace and returned by 4pm. All in all a great service.

Service

Went over and beyond duty by fixing tyre while we waited

Service

Happy on the day but unfortunately, the warranty issue (electrical) appears not to have been resolved. No issue about re-booking it in again though.

Service

Once there a decent service, took a while to get an appointment though.

Service

really good

Service

Problem sorted and resolved in 24 hours

Service

Good service

Service

Time and budget both achieved.

Service

A few hiccups on the way but all sorted out and the car is just beautiful

Sales

The sales staff have always been very helpful on every visit we have had at Coopers Ipswich.

Sales

As always the staff are very careful to please.