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ABOUT COOPER BMW Ipswich.

Cooper Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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BMW xDrive

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THE BMW BECOME ELECTRIC EVENT.

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Meet the team

Head of Business

Ali May-Khalil

Head of Business
  • Years at the dealership 1
  • Years in the industry 18
  • Department All
  • Hobbies Football, Reading and going to the Gym

Sam Howlett

General Sales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They did everything they said they would.

Service

cheerful . happy, helpful staff. care was ready 30 minutes before stated time

Service

I was delighted with the service I received whilst in the shop. But unfortunately I never got the follow up phonecall I was supposed to get

Service

Very friendly and quick service !

Service

They did everything they said they would

Service

Work undertaken on time and to my satisfaction

Service

The team at Cooper BMW fixed the misfiring fault and identified 2 other unrelated issues which they promptly fixed

Service

The appointment was very easy to book, I had a concern prior to the work & was given confidence it was not a problem. I required a lift home after dropping the car off and only had a very short wait and then received confirmation that my car ready.

Service

From the time I arrived at reception until the work was completed everything was done efficiently

Service

Booked in quickly and car ready on time.

Service

The staff were very friendly and helpful.

Service

Booked in for 2 things.1)replace alternator belt and tensioner - completed satisfactorily2)investigation of nearside mirror adjustment not working

Service

Reception excellent, waiting time while service being completed was comfortable, relaxing and provided time to look at models on the showroom floor without being hustled. Completion of the service was on time. Staff very friendly, polite and helpful.

Service

Pretty good, they had not got a courtesy car. It was my fault I asked at the last minute.

Service

Not confident the additional work (oil leak in gear box) that was recommended was really necessary.

Service

The customer service was very good. The car had been underfilled with oil after the service.

Service

Very professional

Service

I thought it was all amazing from BMW Assist to the courtesy car and the service that I received from the centre.

Service

The service was very good.

Service

It was good.

Service

Brilliant, great experience.

Sales

fantastic service from both Jamie and the managers.

Sales

The only thing that stops this being a 5 out of 5 rating is that I felt slightly pressured into making a quick decision on the day I went in to the garage. Otherwise, I received excellent service.

Sales

Very understanding and helpful staff. No complaints whatsoever.

Sales

Well satisfied.