They did everything they said they would.
cheerful . happy, helpful staff. care was ready 30 minutes before stated time
I was delighted with the service I received whilst in the shop. But unfortunately I never got the follow up phonecall I was supposed to get
Very friendly and quick service !
They did everything they said they would
Work undertaken on time and to my satisfaction
The team at Cooper BMW fixed the misfiring fault and identified 2 other unrelated issues which they promptly fixed
The appointment was very easy to book, I had a concern prior to the work & was given confidence it was not a problem. I required a lift home after dropping the car off and only had a very short wait and then received confirmation that my car ready.
From the time I arrived at reception until the work was completed everything was done efficiently
Booked in quickly and car ready on time.
The staff were very friendly and helpful.
Booked in for 2 things.1)replace alternator belt and tensioner - completed satisfactorily2)investigation of nearside mirror adjustment not working
Reception excellent, waiting time while service being completed was comfortable, relaxing and provided time to look at models on the showroom floor without being hustled. Completion of the service was on time. Staff very friendly, polite and helpful.
Pretty good, they had not got a courtesy car. It was my fault I asked at the last minute.
Not confident the additional work (oil leak in gear box) that was recommended was really necessary.
The customer service was very good. The car had been underfilled with oil after the service.
I thought it was all amazing from BMW Assist to the courtesy car and the service that I received from the centre.
The service was very good.
It was good.
Brilliant, great experience.
fantastic service from both Jamie and the managers.
The only thing that stops this being a 5 out of 5 rating is that I felt slightly pressured into making a quick decision on the day I went in to the garage. Otherwise, I received excellent service.
Very understanding and helpful staff. No complaints whatsoever.